Fees & FAQs.

We provide all the essentials for your child, including:

• 5 meals (Breakfast, Morning Tea, Lunch, Afternoon Tea and a Late Snack)
• Nappies and wipes
• Sheets for cots and beds
• Personalised cotton bag to bundle linen
• Red-nose approved sleeping bags (for children under 12 months)
• Confident Kids bucket hat and sunscreen for outdoor play
• Milk for bottles (except formula)
• Early Years Learning Framework curriculum and associated activities
• Incursions including language and dance lessons, reptile show, animal petting farm, Aboriginal educational show and end-of-year festivities
• Excursions (for Pre-school aged children only) including Adelaide Zoo, Botanic Gardens, Museum and school preparation excursion.

We do not ask for a bond, however we do charge a $50 enrolment fee and require the first two weeks of fees paid on enrolment.

All fees are required to be paid via direct debit. Fees are payable fortnightly in advance. You can keep track of payments, bookings and update details via your Storypark App.

Where eligible, Government Assistance is available to families. The new Child Care Subsidy (CCS) system has replaced the Child Care Benefit (CCB) and Child Care Rebate (CCR) arrangement and makes it easier for families to access childcare. There are three factors that will determine a family’s level of Child Care Subsidy. These are:

• Combined Family Income
• Activity Test – the activity level of both parents
• Service Type – type of child care service

For further information, please visit the links below:
Department of Human Services
www.humanservices.gov.au or Call 13 12 72

Yes! If you require your child to attend for an additional ‘once-off’, we offer casual 10-hour sessions. You can request this via the Storypark App (in advance) or speak to management at the front desk.

We recommend booking a tour at your chosen centre location and seeing first-hand where your child will be enjoying their days! Next, we will help you to fill out your enrolment form to secure a placement and get you set up with our Storypark App.

Then, we will organise some orientation visits with your child’s room, so they can begin building a relationship with their educators and exploring the space. You are welcome to stay for the orientation visits to help your child settle-in while maintaining a secure attachment.

Every child is different, and some may require a few extra visits or shorter days when first starting out - our Educators are very supportive and will work with you to help make your child’s transition into childcare enjoyable.

We value transparency and communication and understand the importance of knowing about your child’s day, what they’re working on and what’s happening in our centre. Every family has access to a digital app called Storypark which gives you an update on your child’s routine (i.e. meals, nappy changes, sleep, bottles), as well as a daily update and a monthly individual observation. You can interact and send messages to your child’s educators throughout the day, and also upload important information (such as medication, allergies, current interests, or share photos from a family event).

Face-to-face is also important in maintaining connection, and our educators and room leaders are always available to talk to at drop-off or pick-up. If you would like to have a private conversation you can organise a meeting with our team leader or attend parent-teacher week throughout the year.

Our Directors and Assistant Directors are always at the front desk to chat and are very visible on the floor; staying connected with our children, educators and families to provide the best support.

We have strict hygiene standards when it comes to cleaning, sanitising and handwashing to help minimise the spread of any illnesses and follow the advice of the NHMRC, ‘Staying Healthy: Preventing infectious diseases in early childhood education and care services, 5th Edition’. Unfortunately being in close proximity to lots of other little people, means that sickness will be inevitable while your child is strengthening their immune system.

If your child is sick, we require them to stay home until their symptoms have cleared and they are well enough to attend. If your child becomes sick while at our service, you will be notified to collect them while we monitor and keep them comfortable until you arrive. You will be charged your normal fees if your child is sick.

Yes, we have a 50% discount on all public holidays. If your family is going on holiday for 1 or more weeks, we can apply a 25% discount to your fees. Up to 3 weeks can be applied per year and 2 weeks’ notice is required.

We have an all-weather policy, meaning that we offer indoor and outdoor experiences all year-round to suit our children’s ‘hundred ways’ of learning: there’s no such thing as ‘bad’ weather, only unsuitable clothing!

Every child is provided with a hat which is kept at the centre so they can enjoy the warmer weather. We follow the SunSmart UV index daily, and SPF 50+ sunscreen is applied 2-hourly during Terms 1 and 4. Children are encouraged to play in the shade during extreme heat days, undercover during wet weather, and we offer lots of water play experiences to ‘cool off’ in the summer.

An educational philosophy which was developed after World War II by a teacher, Loris Malaguzzi, with the help of parents and teachers in the villages around Reggio Emilia in Northern Italy. Reggio Emilia is based on principles of respect, responsibility and community through exploration and discovery in a supportive and enriching environment based on the interests of the children through a self-guided curriculum. One of their many principles is that children are endowed with “a hundred languages” through which they can express their ideas. Children are successful, competent and capable learners. You can read more about Reggio Emilia here.

No, we have Bachelor-qualified teachers who run our approved preschool program so your child can attend our service for preschool (kindergarten). The benefit of this is your child can access it from 6:30am-6:30pm Monday to Friday (no half-days, early finishes or school holidays!). You can find out more about the preschool program here.

Yes, we can support your child with their toilet training. We encourage you to start it at home first, where they can receive ‘one-on-one’ support from their caregiver, then speak to your room educators so we can follow on at child care. Please consider dressing them in clothing that will allow them to access a toilet quickly and easily (ie. no jeans, overalls, bodysuits), and pack some spare clothes.

Transitioning into Confident Kids and through the centre takes place with flexible processes and considers the child’s wellbeing a priority. Transitions into the next room and age-group take place following a number of visits. Parents will be notified via the Storypark app and are welcome to discuss any questions they have about the process to assist their child. Consideration for the child’s wellbeing, abilities and relationships are always prioritised during this process. They are also transitioned with other children from their room to help them to feel comfortable within their new environment.

Our school-ready program is designed so that our teachers can provide a report to your child’s school and ensure that your child is prepared and confident in their school transition.